Salesforce

Salesforce is one of the most innovative companies on the planet, offering not only CRM but innovative platforms for enterprise application and mobile development. Not only is Datix a certified partner, but we offer an advanced integration product, Datix Connect for Salesforce, as a turnkey integration with Epicor ERP.

B2B Sales Professionals Take Heart Because CRM has Your Back

CRM for B2B Sales For a growing B2B sales team, Microsoft Dynamics CRM in the on-premises or cloud version are excellent options. Gartner came out with its Magic Quadrant for Sales Force Automation and compared Dynamics on-premises and cloud versions to other comparable CRM options. Why on-premises? The features of both versions remain the same …

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Manage Bandwidth Hungry Applications Effectively

Manage Bandwidth Hungry Applications Effectively Can your network handle the amount of data, applications and devices your business uses on a daily basis? ERP, enterprise resource management, can be an extremely bandwidth hungry application. With the proper network monitoring and infrastructure in place your business applications will run efficiently and quickly. The Aberdeen Group calls …

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CEOs Share Their Customer Service Musts

Certain characteristics result in excellent customer service. Bob Evans, the CEO of Churchill Downs: “I love people who are just unwilling to stop until it’s right, whatever that is, they don’t stop until it’s right.”  Forbes Contributor, Robert Reiss sat down with Evans and other CEOs to get their view on the importance of connecting …

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When Manufacturers Should Use Epicor CRM or Best of Breed

When Manufacturers Should Use Epicor CRM or Best of Breed Type in CRM (Customer Relationship Management) into Google and you will see more than 91 million search results. Many of those are world class CRM systems. And if you already have Epicor ERP should you use Epicor CRM or one of those best of breed …

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CRM and ERP Integration Accelerate Go-Live Time

  CRM and ERP Integration Accelerate Go Live Time How will CRM and ERP Integration improve my go live time? When we help our clients implement ERP systems, particularly Epicor ERP, we found they often had existing CRM systems. We used a cloud-based method to create a CRM and ERP connector, and a large majority of …

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Why Should I Integrate Microsoft Dynamics CRM or Salesforce with my ERP?

Integrate Microsoft Dynamics or Salesforce CRM with my ERP? Should your business integrate Microsoft Dynamics CRM or Salesforce  with your ERP will allow you to quickly and affordably sync customer and business data between both systems. “CRM by itself is just a tool. Marrying it with ERP data makes it valuable.” David Peterson, Enterprise Collaboration Manager …

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3 Reasons to Integrate CRM and ERP Software

3 Reasons to Integrate CRM and ERP Software Integrating CRM (Customer Relations Software) and ERP (Enterprise Resource Planning) Software can seem like a daunting task. Perhaps the two systems should remain separate if extensive software development is needed. Fortunately, this concern is one that we have addresses numerous times during our ERP software implementations. On …

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Industrial Manufacturing Company Analysis: CRM for the Win

Industrial Manufacturing Company Analysis: CRM for the Win Company: Gorman- Rupp Industry: Industrial Manufacturing: Pump Manufacturer Region: Midwest, National, International Website: Gorman-Rupp.com Founded: 1933 After a complete ERP implementation, Gorman-Rupp an OEM pump manufacturer and reseller, saw a boost in productivity. “We’ve seen ROI in reduced inventory levels and lower production time, because all processes are …

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CRM Social Collaboration

  CRM Social Collaboration Giant multinationals to mid-size regional businesses are tapping into the power of social CRM. Carolyn Baird, global CRM research leader at IBM was quoted in 1 to 1 Media saying the integration of social media with CRM strategies is “the next frontier for organizations that want to optimize the power of …

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Webinar: Learn how to Increase Revenue by Integrating Epicor 9 and Your CRM

Datix, Inc. and Scribe Software hosted an excellent webinar showcasing the features of ERP and CRM integration. Bryan Sapot, President of Datix and Lynn Harrington, Director, ISV Enablement, Scribe, demonstrated how integrating Epicor 9 and Salesforce or Microsoft Dynamics CRM will help increase your business’s revenue. Learn how to: Integrate your customer and financial data with Salesforce or …

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